We have refreshed our website with a new search engine that is faster, more intuitive, and more functional
At Servigroup Hotels, we work year-round with the goal of constantly improving our hotels and the service we provide to customers so that their experience is increasingly complete.
At the beginning of the season, many projects are slowly coming to light in all our destinations. However, at the beginning of this year, coinciding with the International Tourism Fair (FITUR) held in Madrid (Spain) these days, we presented our main technological innovation for 2024: the new online booking search engine.
With the launch of a new search engine, Servigroup remains at the forefront of the digital tourism sector, providing customers with a smooth and efficient experience when booking their holidays. The new engine loads in 0.2 seconds and offers maximum usability with its new design, making it easy and quick to complete a booking.
Technology experts say that the booking engine of Hoteles Servigroup is one of the most advanced on the market due to its functionality, ease of use, versatility, and the latest technology developed by GNA Hotel Solutions. It is a multilingual, multi-currency, multi-user, and multi-device tool. Ángeles Martín, online business manager at Hoteles Servigroup, states: “with this implementation, we are also rewarding our most loyal guests with a platform that allows customers to have more control over their booking process and get the best price for their holidays.”
The new search engine from Hoteles Servigroup helps you find different options that can be adjusted to your search when the rooms for your initial request are already sold out. The calendar and the flexible room composition are two of the features that make this possible. Ángeles Martín explains: “If a customer is looking for a quadruple room, but there is no availability for this type of room in the hotel, we can offer them two double rooms that meet their needs instead of rejecting their search. Or if a person has flexibility in their dates, we can suggest that they slightly vary their arrival or departure date to find the availability they are looking for.”
In addition, without giving up the call center that attends hundreds of telephone calls every day from any customer interested in managing their reservation at any of the Hoteles Servigroup, with the launch of the new search engine, we have also improved the online area for direct customers - the Club Servi+ that offers the possibility of benefiting from the best rates and conditions - and for travel agencies. With all this, you will be able to self-manage your reservation in numerous ways: consult, print, download or share a reservation with any of your companions, cancel a reservation at any time and even manage the payment of the reservation from anywhere with a single click.
We invite you to browse our website to discover all the new features we have implemented for you. And if you have any questions, please do not forget that you can contact our Booking Office at (+34) 965 85 59 00. Take advantage of the possibilities of our new search engine to book your dream holiday at the best price at Hoteles Servigroup!
