HOTELS IN BENIDORM

The hotel is lovely, the rooms are comfortable and spotless, the staff are friendly and very competent. The food is the best, I have had in all the Servigroup Hotels have stayed in. I plan to stay there again when I return to Benidorm. It is central so not far from the old town or the square for all the shows.

I go away for six weeks every Feb/March mainly to shorten the English winter and this is the first time I was not really ready to go home.
Very informal hotel and very welcoming. All of the staff were faultless but I must mention Jackie on Reception who, for those who like to get out and about, will happily share her impressive knowledge of bus, routes, etc.
The room was pretty standard and comfortable with fridge and safe but take your own kettle if you like early morning tea. Excellent, powerful shower over the bath. Free Wi-Fi throughout the hotel which can't be said of some hotels, particularly in England.
I was on half-board and despite walking miles every day didn't lose any weight!! The meat dishes were exceptional.
The Castilla is in a very good location within easy reach of buses and trams and just far enough from the madness although, as a sports lover, I was never very far from a TV to watch it all with a glass of something. It is a 10 minute direct stroll to the glorious beach.

In short, a very happy holiday, not least because of the Castilla.

Just had a lovely holiday at Servigroup Castilla Hotel in Benidorm and from the moment we arrived were made to feel at home. The welcome from Reception staff was exceptional and that carried on throughout the hotel. In the restaurant the food was really good and plentiful and staff really friendly. It is a small hotel with only 132 rooms which are very comfortable and housekeeping staff on top of their job. All in all it was a great holiday in a terrific hotel which is quite central and ideal for both the old town or new town. Will definitely be back in the Castilla.

We have stayed in a few Servigroup hotels in the past! Picked this one this time due to it having the spa and it being winter so it gave us an option if it was wet or cold. This hotel did not disappoint :-) it was spotless, the staff were all very polite and helpful, the spa was lovely, the rooms were great with really comfy beds, and the food was great! Would not hesitate to book again!

Miguel the head of the restaurant was wonderful and a credit to your company so please ensure that he knows his dedication to his job and customers is very much appreciated.

Loved everything about it. Friendly Staff, great location and food was excellent.

Great Hotel and location no complaints good food spotless hotel good size pool area. Nice bar area outside at the front to sit and soak up the sun in the afternoon. Rooms cleaned every morning. Comfortable beds. Would definitely recommend.

Just returned for our yearly visit to Benidorm. 1st time we have stayed at the Calypso. Only thing I have to say is why did we not come here years ago. Beds amazing. Best sleep. Food was 10/10. Will return again for sure. Staff so polite. Would highly recomend.

Great location, clean, food good.

Been back to the Nereo again love this hotel, staff are lovely and helpful, food lovely always good choices, rooms are big enough for 2, free Wi-Fi, free use of electronic safe, small fridge, pool view rooms are best if you can get one.

We have visited the Nereo several times and the rooms have recently been updated with walk in showers and free safe and fridges. Housekeeping clean rooms everyday with fresh towels. Buffet restaurant contains plenty of choice allowing something for everyone. Bar well equipped and prices are reasonable. All staff are pleasant and helpful. Location is opposite indoor market so away from rowdy nightlife so reasonably quiet at night. Evening entertainment is provided every night until 12. Buses stop outside hotel so easy to hop on to attractions and villages Albir, Altea or even the old town. At 1.5 euros per trip it is cheaper than taxis or some of the excursions. Mundomar and Aqualandia are close by and can be reached by bus also. Straight walk to Levante beach about 5 mins away so location perfect for everyone.

Staying at the Nereo Hotel now for the first time. Very impressed... Clean great room. Asked for a low floor room. Step in shower. Over looking the pool.
Sunny balcony!!!! Although the weather has been cool... The Hotel is lovely and Warm. ☺
Food very good... Staff Great. Enjoying our stay at the Nereo... Hope to be back soon!

Excellent hotel, excellent staff, excellent room, excellent food, excellent location & excellent value for money. Would definitely return to this hotel & would most certainly recommend this hotel. It was nice to be greeted with a smile on arrival.

Very good hotel excellent position to all amenities sea front close and walking was excellent to bars and old town with Tappas. Benidorm and hotel have everything for every walk of life quiet and lively for what ever you want to do.

Just returned from a 4 night stay at this hotel. Was very pleasantly surprised at just how good it was. The staff were excellent right from the reception to the restaurant staff always a smile and very helpful. The food was very good obv not to a five star hotel standard but for what we paid really couldn't fault it. Yes it was on the strip which perhaps could be noisy at night times but we was out making noise ourselves then. For day time could hardly be better situated. Big thumbs up again to the staff and well done to hotel chain for providing true value for money.

Julian

Just back from a weeks stay at the Pueblo, our 1st time at this hotel but will not be our last. Located close to all the nightlife and restaurants and 5 minute walk to the beach.
We stayed in annex 5, the rooms are very nice with a lovely walk in shower, air con and also a free safe everything we needed. The maid came every day to clean and bring fresh towels and was really pleasant all week as were all the hotel staff.
Stayed full board and all the food was of a very good quality and something different every day, breakfast was great as the show cook made English bacon every day.
The hotel is spotlessly clean, great bar and really great pool area with plenty of sunbeds.

Well done Pueblo will definitely be visiting again!!

This hotel is a great place to stay, right in the centre of town but once the window is closed its very quiet.
Lovely staff on reception and room cleaners.
We often stay here as it's great value for money.

We stayed there over 2016 New year and it was fantastic. The super gala new years eve was excellent and have also stayed there Christmas 2017 and have just come back from a weekend break. The rooms are spacious and very comfortable, heating in rooms, you also have a free safe in your room, a fridge, hairdryer.

What a lovely welcome we received on arrival. We loved our room, and as requested, we got a high floor, pool view room. Comfy beds and pillows. Spotlessly clean throughout. Staff were always friendly and smiling especially Ramone and Carmen in the dining room who always chatted to us and worked their hardest to please everyone. They are a credit to the hotel. We enjoyed each meal we had and would not hesitate to return to this hotel. Well done Rialto staff, and thankyou for making our stay so very special.

We will be back.

Stayed here easter 2018. Really close to the beach and shops, about 10 minutes walk away.
The food is fantastic, probably the best we've had at any hotel.
Free Wi-Fi and safe in your room. The staff are very helpful and the maids clean the rooms every morning.
My son loved the pool area.
Would defiantly recommend this hotel and would use it again.

From the time I booked in to the time I booked out the service as excellent. Amanda of Customer Service is the epitome of charm and helpfulness. Staff in the dining room we're attentive and helpful. Buffet meals had plenty of choice. Terrific week there. Quiet location, but close to the beach and the start of the promenade.

Very accomodating, relaxed atmoshpere, everything as you would expect and more, plenty of good food and friendly staff, location just a few steps down from the sea, good views of Benidorm, not too far to the beach...

Stoped here in october first family holiday abroad. What can i say very clean hotel, room was very clean with great views. The food that was on offer was very good even had english bacon lol none of us could complain about the food plenty to choose from.
As it was 2 of our kids birtdays day after each other the staff went out of their way and made them some birthday cakes, my 4 year old son made friends with lola one of the waiteress who arranged for the cakes to be made she was very good with the kids and would go out of her way to come and say hello and even take a few minutes out to talk.
We would defo visit this hotel again.

We are recently back from a 2 week stay at this hotel and we thoroughly enjoyed it. We stayed in room 911 which had amazing views to the beach and the mountains. Hotel was very clean and tidy,most of the staff were friendly. We were full board at this hotel and the food was very good, loads of choice and the desserts were amazing. Rooms were very clean and tidy, the towels were changed every day and the beds were made every day also. We would definitely stay here again.

Just got home from staying at the Venus hotel for 7 nights and was very impressed with the hotel. 3 (adults) where staying in one room, on reading reviews before hand we had read how smalll the rooms where. But when we arrived we had plenty of room and plenty of storage space. The food was lovely, plenty of choice for everyone and very tasty!!!

The hotel was very clean and staff very friendly. Will be looking forward to returning.

The hotel was perfect and immaculate, the cleanliness was excellent, perfect location and very pleasant stay.

Hotel was immaculate.
Food was excellent.
Staff very friendly and helpful.