On the home page of our website, below the main image, you will find our reservations form. You can also access this form in the section Manage Bookings and from the page of each hotel.
You can either select: the desired area for your reservation, the hotel directly, or if you have not yet decided where you wish to stay on your holidays, the option All the hotels will provide you with a list of all the hotels and their availability.
It's necessary that you indicate the date on which you wish to arrive at the hotel.
The date on which you would leave the hotel
Rooms and number of people:
Number of rooms
Select the number of rooms you would like to book.
For each of them, a little further down you will be asked how many persons will occupy each room.
Remember that children are considered as children between the ages of 2 and 12 years old and infants up to 2 years old.
If you book more than 3 rooms, Servigroup Hotels reserves the right to contact you, would require a deposit to be made (amount to be advised) as a reservation guarantee. If you wish to make a booking for more than 17 rooms, please request this type of reservation through the Group Bookings tab.
Once you have completed all fields, select Book or Search.
If in Destination you have selected a destination or all Hotels, you will be at this step where a list of all hotels and availability will appear with the most economical price available for the first room selected.
If the search is carried out by hotel or if you have selected SELECT from the list of PROPERTY, you will be in ROOM where a list of available rooms will appear.
The price displayed will be the total for the number of persons selected per room. You need to select the board basis required and then click on the button BOOK.
In the case of selecting more than one room, a Select Room text will appear with the room number you are booking. Click on the BOOK button to continue to the next room. On the right hand side you will see the rooms being added.
If you need to modify any of the search data, you can do so above. The data will be updated when you click on the SEARCH button.
Complement your stay
If the hotel has pre-booked services, this step will appear where you will be able to indicate the quantity of the services. To add an extra service to your booking, you need to indicate the quantity. Once you have selected the required services, click on the Continue Booking button.
If you do not wish to add any additional services at this time, click directly on the Skip Step button to continue with your reservation.
You must enter the contact details of the reservation holder which must correspond to one of the guests in room 1, as well as a name and surname for each room on the booking. Bear in mind that if you book more than one room with the same name, our system will interpret this as a duplicate booking and will cancel the room.
It is important that you ensure that the contact details provided are correct, just in case we need to contact you prior to your arrival at the hotel. IMPORTANT!: DNI is National Identity Card Number, if you don't possess one please indicate in this field your passport number.
Credit Card details:
You must indicate the credit card holder's name; the digits that appear on the front of the card, you must indicate the expiry date and finally, the CVV/CVC code. Consult section Why do you need my credit card details? Is it safe to send them over the Internet?
Once you have selected this method, when you confirm your booking, you will be taken to your bank's website to make the payment securely.
You will receive the transfer details once you have completed the booking process.
When you confirm your booking, you will be shown a page to make the payment using this method.
Do you have any special request?
Please, indicate any comments concerning your booking, such as: I would like a room on a high floor; we would like our room to be south-facing, etc. Consult section Are the comments included in my booking confirmed?
When the booking is completely finished, a screen will appear with the information, indicating the locator number and credentials, at the bottom, which will allow you to access or cancel the booking. You can print this page as a reminder. You will also receive an email with the booking confirmation.