Reviews of Hotel Servigroup Castilla

A great hotel, absolutely spotless and kept so clean, we heard someone complaining about the food whilst we were there. That is total nonsense. We had roast beef twice whilst we there and Chinese themed night. The fridge in your room is free and the safe as well. Jackie the English lady on reception is a mine of information. If you like a cuppa before you go down to breakfast take your own kettle though. We never had any problems getting a sun bed as there is a large separate sun bathing area in addition to beds around the pool. The hotel is relatively small with only 132 rooms but the dining room was never full with plenty of tables available. Altogether a very good week’s holiday.

Great hotel great rooms very clean food very good pool area excellent staff were great

Well 2nd time there and longer stay What a cracking hotel especially pool area which is a little oasis in Benidorm Plenty of room always sunbeds available The all staff work extremely hard to make your stay wonderful Only ever done b and b but breakfast as a good choice and nicely cooked for my taste waiting staff friendly and show cook cool Rooms seem bigger then others in Servi group and black out blind is awesome for a good night sleep rooms alway spotlessly cleaned housekeeping team great Reception staff wonderful and very helpful and Jackie's just bloody marvellous ???? also the hotel manager is very nice and charming Can't wait to return

Very clean and relaxed. Slightly away from nightlife.

This was our second stay at this hotel this year, and it was just as amazing as the first! The location is perfect—close to everything we needed. The staff are exceptional, and a special mention goes to Jackie at the front desk, who made us feel so welcome and taken care of. Couldn’t recommend this place more highly! We’ll definitely be back.

Fantastic short stay ,the staff were so friendly and helpful thank you

Third visit to this hotel and would return again. Spotless clean, friendly and welcoming staff. Perfect!

My experience in the hotel was excellent, from the get go I was welcomed with open arms and throughout my stay it was a pleasure. Particularly the reception staff, maids, animator staff and waiters / waitresses were all exceptional in their duties and very pleasant. I would have wished to have stayed forever haha.

Had a lovely, relaxing time here. Very quiet hotel, very clean, and excellent customer service from all the staff. Jackie on reception, was an absolute diamond, and extremely helpful. Lovely woman. Thanks for a perfect stay ????

Fabulous hotel could not fault it was perfect