Reviews of Hotel Servigroup Castilla

Great hotel, immaculately clean. Fantastic location, just outside of the square, but not to far to the old town (5 min walk) and beach (just down a footpath and cross a couple of roads). Rooms were very clean, tidy and the air conditioning was cold. Bathrooms were hygienic and clean, hats off to the cleaning team. Staff really friendly and helpful. The food was beautiful, lots to choose from and some of the nicest cocktails I've ever had. Would definitely recommend this hotel, and I would definitely stay again.

We had a great holiday. Lovely staff who were always smiling. Hotel was clean and well maintained. We will return.

"We Visited Hotel Castilla 4/8/23 -14/8/23 for 10 Days Room 902 Has a sea view as well as a Bonus The Hotel is Spotlessly clean and The maid Service on a Daily Basis was Excellent Reception and Hotel Staff couldn't Do enough to help if Needed extremely helpful and Professional. We was Full Board the food in the Restaurant is Excellent English Bacon English sausage fantastic poached eggs Black pudding and much more for Breakfast Throught lunch and Dinner the Dishes were all of Excellent Quality steak ,Beef. Rack of Ribs , Battered Fish ,Toasties We Travel Abroad every year and have Done for 20 + years and by Far this is the Best Hotel We have stayed in We couldn't fault Anything and to Top it off Reception called us in our room to tell us there was a bottle of Cava waiting for me in the bar as they had noticed I was leaving the next day and it was my Birthday Please Don't hesitate to book and stay at this hotel You won't Regret it keep up the good work and well Done again to all at Servigroup Hotel castilla We will be back soon"

The hotel offers everything you can ask for from modern refurbished rooms to a restaurant offering a huge variety of good choice. All staff are genuinely friendly and nothing is too much trouble. The same staff have worked at this hotel for many years which speaks volumes! Very much recommended to anyone looking for a hotel in Benidorm.

Great place to stay not overcrowded clean and good food, staff very friendly more than enough sun beds and just far enough away from the hustle and bustle would recommend.

Not one complaint. Rooms were spacious. Clean. Bathroom as lovely with double walk in shower. Rooms were cleaned on a daily basis. Breakfast was nice. Pool was lovely with plenty of sun loungers. Good cocktails

We stayed here during the heatwave and have to commend the hotel on having the air conditioning in the room on 24/7 The room was spotless and the maid called everyday There are lots of free sun beds around the pool it was was quiet and relaxing. Location wise it’s fabulous in between old town and the the strip a short stroll to both The main reason I’ve chosen to write this review is to give a special mention to Jackie at reception she does an amazing job and goes above and beyond to make everyone welcome

Our first time staying at this hotel and it won't be my last. From the minute we arrived to the day we left everything was first class, Jackie on reception is great can answer any questions you have, the cleaner was funny always happy singing and even dancing with her mop ( didn't get her name) nice to see a happy employee. The food was lovely there was something for everyone be it very slightly limited for vegetarian as I don't eat fish. The others in my group loved the fish had it nearly every night ,it was fresh and cooked in front of you. Puddings are nice but always cold custard had to warm it in the microwave but thats ok they provide the microwave for you. The hotel is constantly being cleaned and always smelt fresh. The bar staff are friendly, the pool area is nice and plenty of sunbeds. The beds are very comfy and loved the electric blind made it very dark and easy to sleep , didn't hear a sound apart from a few noisy guest but that's not the hotels fault. Would be nice to have a kettle in the room, Really have nothing negative to say about this hotel, thank you for a wonderful stay we will be back.

"This is our 3rd Servigroup hotel we have stayed in and in our opinion it is the best. Ideally situated to the beach, old town and new town. Loved the electric blind on the window so if put down it was really nice and dark. Hopefully we will be back again soon."

My partner and I came here on the 5th June for 1 week stayed in room 911,I would recommend this hotel to anyone rooms are very clean beds are so comfortable we had no problem getting a good night's sleep,I would recommend the hotel and I definitely will come back to this hotel