Reviews of Hotel Servigroup Venus

Excellent all round hotel with great customer satisfaction

Once again a lovely stay at the Venus. Cannot fault this place. I've stayed in a few places in Beni but I've not stayed anywhere else since I stayed here for the first time about 10 years ago. The hotel is lovely, it's immaculately clean and the facilities are good. The restaurant offers a good choice of different foods at breakfast, lunch and dinner with show cooking and the quality of the food is generally good. The pool area is vast with plenty of sunbeds, parasols, tables and chairs and the pool itself is ample in size and is always clean. There is an outside bar area that serves beers, tea & coffee etc aswel as a large indoor bar/lounge area with very comfy seating and a stage area for the evening entertainment aswel as large screens for the football etc. The rooms are a decent size with enough wardrobe and drawer space and the shower has to be one of the best in Beni, very roomy and powerful with constant hot water with no drop out. They have the newly refurbished balconies which are so much nicer. The staff at this hotel are ALL brilliant, Dawn at Customer Service, Javier & Ivor at reception, the lads on the bar who have always got a smile or a joke, all the restaurant staff are always pleasant and the cleaners do a great job of cleaning the rooms each day. They all make your stay that much better. If I've got any criticism it would be the evening entertainment which has been mentioned in previous reviews but there's so many other shows on your doorstep in Benidorm to counter that. Overall a great hotel in a great location......????????

The hotel is excellent value for money. Food especially breakfast very good. Staff from the reception cleaners restraunt all very good and friendly Hotel very clean. A fantastic stay thank you. See you in march

Lovely hotel friendly staff great location would recommend to friends, would stay again, our room maid was excellent.

Excellent service, staff friendly and accommodating. Clean rooms and hotel, high standard of cleanliness. Great location

Came back from this hotel last week. I cannot find one fault with this place. Everything was just right from the helpful staff to the clean rooms and public areas.My friend and I actually looked forward to our food it,was so good and a nice touch where theres a chef to cook something fresh. Cant praise this place enough so coming back in December.

We went full board the food was excellent with lots of choice, the staff where always pleasant and very helpful, we where in a party of 6 and we will all be rebooking for next year. Our room was facing the road side and I asked if possible could I move to a pool view the man on reception was so accommodating and moved us the next day when a room became available, which was excellent customer service.

Nice peaceful hotel not far to walk to beach ..very close to open market ...nice pool area . Restaurant nice with plenty delicious food..staff are lovely xx

Stayed at the hotel for 4 nights and had a brilliant time, hotel was spotless and staff in all departments were very friendly and attentive could not fault a thing. The pool area is lovely and the food is of a good quality. Perfectly located for the beach and nightlife with all you could need on your doorstep. The hotel is quiet at night so not affected by the local bars etc. Thank you for a wonderful stay and will definitely return. All staff deserve lots of credit as they make your stay special. Benidorm is a special place and I would definitely recommend this hotel.

Thankyou for an amazing honeymoon. All staff were so friendly and nothing was too much trouble reception, restaurant and cleaners were all so friendly. Special thankyou to Dawn who looked after guest services who always made time to say hello and make our stay fantastic. We would definitely recommend as the food and location were first class