Reviews of Hotel Servigroup Calypso

Went to hotel calypso in Benidorm on the 18th July with my husband, daughter and granddaughter. The 1 st time for us at this hotel, we have been going to Benidorm for twenty years and always went to rosamar. So pleased we decided to go here as this hotel is just beautiful . Spotlessly clean ,rooms cleaned every day . Floors in the hotel just gleaming . The food was great,, desserts were lovely. The staff in restaurant can’t do enough for you, the reception also very welcoming . The pool area beautiful, plenty sun beds for everyone. The entertainment was great . Shaun & daughter Charlotte were first class at the pool party’s and also on the terrace . All waiters waitresses at pool bar great, also in the terrace , can’t fault any single person. Our room was well equipped with a safe , which was free , also a small fridge which was very handy. Just wish we had tried this hotel before , but service group calypso we will definitely be back , that is for sure

Great Big Thank You to All staff especially to Vicky Nash and Restaurant staff for helping Mandy celebrate her 50th birthday letting us decorate the tables and walls with banners.Had a fantastic time as always it’s been a brilliant holiday and that’s a credit to all the hard working and friendly staff. Wouldn’t go anywhere else, delicious food with an excellent choice to suit everyone’s taste ,clean rooms with fridge, hair dryer and safe in. Plenty of sun beds by the pool. Safe for the children to play either in the main pool or the small 1 for the babies theres also the play area outside. Pool entertainment was good especially Shaun who got everyone involved. I also like that you have to have a card to access lifts , rooms and pool area so nobody can walk in from the street having security through out the night is a plus. The hotel is in a great location 5 minute walk to Levante beach. Would definitely recommend this Hotel.

Love the calypso wont stay anywhere else...to every employee at the calypso well done to them all..every person plays their part into making our holiday very enjoyable ...impeccable staff go above and beyond and we thankyou for that ....already booked for May so well done to all your team

this is the fourth time we have stayed at the Calypso and we would not stay anywhere else the staff are all brilliant and we have never had any issues any time we have stayed here . This year my husband fainted whilst around the pool and cut his head open quite badly . The reception staff called an ambulance he was taken to hospital .During the time he was there they kept us informed of his treatment and when he was due to be released .They could not do enough for us and were absolutely fantastic even enabling us to take food up to the room for him has he had a concussion and could not get about for a few days .The restaurant staff sorted out everything he needed for us to take the food to him and asked us several times how he was . Even though our holiday was not how we had planned it to be we still enjoyed it has best as we could . You should be extremely proud of all of your staff as they are the reason we and many other guests keep coming back year after year . We want to thank everyone for everything they did for us during our stay we are extremely grateful and hopefully we will see you all again next year.

Lovely hotel. Very clean, superb food. Location is perfect

Very nice stay at this hotel would definitely stay again. The pool party entertainment was fantastic i would recommend Shaun to any hotel. If I had to make 1 suggestion it would be to put table tennis and pool table indoors as was too hot to play outdoors.

Just returned from a 10 day half board stay, thus us our favourite hotel in Benidorm, we have stayed many times and it just gets better,all staff are so welcoming and friendly especially Anna on reception who went above and beyond to move my sister and her family to another room (thank you). The food is always amazing and so are the waitresses and waiters,pool area is great,rooms are lovely with fridge and free safe,overall we wouldn't stay anywhere else, thank you to all staff ,looking forward to seeing you soon

Fabulous hotel, fabulous staff, can't fault this hotel at all. Will be back x

Breakfast was excellent both for choice and quality of food. We only booked for B&B so didnt have lunch or dinner at the hotel but would have been happy to try based on the quality of breakfast. Public areas are fantastic - plenty of room, clean, well laid out and they look lovely. Your location was excellent with easy access to all the amenities. Your staff in all areas were incredible from cleaning to reception to waiters to bar an absolute credit to you. The room was very good - clean, firm beds, good storage, great aircon, bathroom good, wifi, tv, mini fridge and safe all excellent. The only improvement I would have liked is a bigger balcony as it was quite small so we didn't use it as much as we would have; but whilst using the pool I noticed there seemed to be bigger balconies also available and I would be happy to pay more for a room with a bigger balcony. We were recommended to use you by a friend and would have no hesitation to recommend you to others. Excellent facilities and location, 1st class food and drinks and the best staff I've encountered in over 40 years of business and leisure travel. They are a true asset. Thank you for a great stay.

Such a beautiful hotel, 1st time staying there. Everything about the Calypso, from the rooms to cleanliness, food & service fabulous. Would definitely recommend & are planning to return. Thank you Calypso