Servigroup Hotels has made a determined commitment to improve the Wifi network in its 18 establishments with the aim of guaranteeing connectivity for all its customers in all areas of every hotel for free. With the update of its telecommunications, Servigroup hopes to increase customer satisfaction of all guests.
To achieve this goal, Servigroup has placed its trust in the consultancy company Fabertelecom, leader in Wifi solutions in the hotel sector, which through the development of a technical project has substantially optimised this service, ensuring better results on major online platforms.
This digital transformation has been achieved with the implementation of the Fabercloud platform as the primary administrator. This way, Servigroup will improve results and brand image, creating a quality segmented database and a new channel of communication with guests. Also, Fabercloud allows you to manage and monitor the hotel’s Wifi network structure in a totally secure way and in accordance with all current regulations.
Fabertelecom offers auditing, installation, updating and maintenance services of high-capacity Wifi-networks with marketing tools to interact with guests and network users.
With the improvement of its Wifi network, Servigroup Hotels aims to increase its customer satisfaction with optimum connectivity experiences within its establishments, making this detail a valuble addition to its features that include specific services to meet the needs of all its customers. Hotels with a privileged beachfront location and ratings of 5*, 4* Superior, 4*, 3* Superior and 3*, perfect for a family break or a couples holiday.