As a new season approaches, Servigroup Hotels is already operating at full capacity. Fully recharged, with fresh ideas and a strong commitment to innovation, our teams are working hard to surprise guests with new features that complement the outstanding quality of service offered across our hotels. In this context, Hotel Venus hosted the 17th edition of the Servigroup Hotels Gastronomy and Service Excellence Conference from 23rd to 27th February.
This annual event brings together staff from the 18 hotels that make up Servigroup Hotels. Its aim is to encourage professional growth, knowledge sharing and the exchange of experiences, reinforcing the continuous improvement of service delivered to guests across all destinations.
Throughout this dynamic week of collaboration and learning, more than 200 tourism professionals in leadership roles — including kitchen, restaurant, bar, technical services, housekeeping and management departments — attended a comprehensive programme of training sessions, workshops and live demonstrations.
The goal: to equip our teams with the tools needed to innovate, refine their skills and enhance the guest experience across our beachfront hotels in Spain.
As tradition dictates, gastronomy once again took centre stage. Servigroup Hotels presented new culinary offerings that guests will enjoy this year in the hotel buffets.
The event also highlighted the importance of working with trusted local suppliers. Many attended the conference to showcase their premium products and demonstrate how to maximise their quality in professional kitchens. Our head chefs shared techniques and exchanged traditional Mediterranean recipes from across the Spanish coast.
A clear example of Servigroup’s commitment to quality is Finca el Clot, our own vegetable farm located in Villajoyosa, near Benidorm and by the Mediterranean Sea.
Here, a large proportion of the fruit and vegetables served in our hotels are grown, along with olives used to produce our exclusive olive oil — available in Servigroup Hotels’ buffet restaurants.
Delivering an exceptional gastronomic experience requires full alignment across all hotel departments, working in perfect coordination.
Sustainability was another key focus of this year’s conference. Servigroup Hotels continues to strengthen its commitment to environmentally responsible hotel management by reducing energy consumption, minimising waste generated by hotel operations, and using eco-friendly products that respect local ecosystems.
Following this week of teamwork and professional development, our teams are ready to implement everything they have learned and continue delivering the very best of Servigroup Hotels.
An innovative hotel group committed to excellence, continuously adapting to evolving guest needs with one clear goal: welcoming our guests back again soon.
Do you want to know the most beautiful town in the province of Alicante? If you travel to Benidorm, you will have no excuse to miss it. And it is that less than half an hour from your hotel you can enjoy this little corner of unsurpassed beauty: Guadalest.
The picturesque old town full of attractive museums, a beautiful castle and a spectacular reservoir surrounded by unspoiled nature are just some of the reasons why it will steal your heart. An immense lake with turquoise waters ideal for walking and even taking a bath.
