Thank you for your trust, we remain by your side.
At Servigroup Hotels, our priority is that you can enjoy an unforgettable holiday with maximum security. With this objective in mind, we have worked during these last months and there have been many clients who have visited us, being able to see first-hand the way in which we have adapted to continue offering our services with the maximum normality and all the sanitary guarantees according to the exceptional situation that we are living in.
Our greatest reward is the large number of congratulations that we have received for this and that have allowed us to see how our clients have once again enjoyed their long-awaited holiday, fulfilling the expectations placed on us. We will continue working, because your satisfaction is what encourages us to improve and we will continue adapting again and again to get the best out of ourselves. Thank you for your trust!
Once the summer season is over and due to latest news about Benidorm, we would like to announce that we are keeping the Hotel Diplomatic in Benidorm open, thus reaffirming the commitment we have made to our clients and our city, ensuring that anyone who wishes to, can come and visit us and enjoy the wonders of the Costa Blanca.
During this time, we have closely monitored the international evolution of the Covid-19 pandemic in the hope that we can get all our hotels back up and running as soon as possible. Despite our optimistic nature, travel restrictions imposed by international governments and containment measures dictated by our own administrations have resulted in a consequent reduction in demand, which does not allow us at the moment to reopen our hotels in the Rincón de Loix area, in Benidorm, as we wished.
Therefore, we would like to communicate with deep sadness the decision to postpone again our reopening date to 13/03/2021. A difficult decision, but one that is responsible to our clients with the sole objective of not generating more uncertainty than that which already exists in the international tourism panorama.
That is why the following hotels will reopen their doors with the arrival of spring, on 13 March 2021:
- Hotel Servigroup Calypso
- Hotel Servigroup Castilla
- Hotel Servigroup Nereo
- Hotel Servigroup Orange
- Hotel Servigroup Pueblo Benidorm
- Hotel Servigroup Rialto
- Hotel Servigroup Torre Dorada
And we would also like to announce that from the 1st of October the Hotel Servigroup Venus will also open its doors in a special holiday package where you will be able to find everything you need for your holidays at an exceptional price.
Has your reservation been affected?
Do not worry. Our team at the Servigroup Reservation Center has been in contact every day since March with all our clients whose reservations have been affected by the closure of the hotels to offer them the solution that best suits their particular case. If this is your case, we will contact you as soon as possible, and if you have any questions, do not hesitate to contact us at 965 855 900.
Our priority is that you do not miss out on traveling and, if you wish, that you can enjoy a fantastic holiday. Therefore, if your hotel has not yet opened its doors at the time of the start of your stay, you will be able to continue enjoying the holidays maintaining the same conditions and the same dates of your reservation in another hotel of the chain open on those dates.
Here at Servigroup maintain a flexible policy to respond at all times to the needs of our clients.
You can book with complete peace of mind
We have taken all the necessary measures so that both our staff and our clients feel that security first hand and this will continue to be the case. Do not hesitate to come to Benidorm and enjoy a safe stay with us.
In addition, clients staying in our hotels will have at their disposal a free medical health care service in collaboration with the IMED Levante Hospital in Benidorm.
And so, you don't worry about a thing, free parking!
We want you to enjoy your holidays without worries from the moment you leave home. For this reason, during 2020 we have decided to give you a free parking space at the hotel if you book your stay of four nights or more with us.